Communication Needs

In what ways has technology changed communication in the workplace?

Please help me to answer this question,i can not express it well in English.

Public Comments

1. Email - the largest impact. Email has replaced phone calls, meetings, memos and face-to-face conversations. In addition to replacing earlier methods, email has its own unique abilities --- self logging and mass querying for knowledge/support. Cell phones/pagers - The ability to get in touch with someone instantly has reduced the need for redundant knowledge in a company. MS Outlook - abitliy to book your own meetings without a secretary. Reservationless confernce calling - When combined with email/Outlook, any individual can call a meeting at any time with any number of people in any number of locations. All without help and very little effort.